Policies

Au Naturel Policies & Guarantees:

  • The Au Naturel products are made from all natural ingredients. The products are not animal tested and no claims are made to allergic reactions. As with any product if irritation should occur please discontinue use.

  • We guarantee the quality of our products. If you are not satisfied with any product return it for a replacement or refund. Shipping costs are not included.

  • All of our products are made from natural ingredients in small batches to assure the highest quality product is delivered to you. Occasionally this may result in an item  being out of stock. We will inform you immediately and offer you the option of choosing a different product or waiting for the order to be filled.

  • Your name and email information will not be shared with other sites. Your privacy is your privilege and we respect that.

  • We use US Postal Service for shipping to offer you the lowest shipping costs. If you prefer another method of shipping please send an email through the Contact page to the sales@aunaturelsoaps.com and we will arrange shipping according to your preference. 

  • Refunds are available for unopened and undamaged products only. Shipping costs are not included.

  • Shipments are made within 48 hours of the order. If you need to have your filled more quickly please send an email through the Contact page to the sales@aunaturelsoaps.com and we will expedite shipping according to your preference.